Frequently Asked Questions
Answers About Our Scheduled Transportation Service
Here are the most common questions customers ask about our appointment, local, and airport transportation services in Carrollton, Texas.
Do you offer on‑demand or fast pickup service?
No. All rides must be scheduled in advance. We provide reservation‑based transportation only.
What areas do you serve?
We serve Carrollton, Addison, Farmers Branch, The Colony, Lewisville, and Plano. Airport trips include DFW Airport and Dallas Love Field.
Do you provide rides for medical procedures?
Yes. We offer scheduled transportation for cataract eye procedures, colonoscopy appointments, dentist visits, and similar planned check‑ins.
How far in advance should I schedule my ride?
We recommend scheduling at least 24 hours in advance. Airport rides should be booked as early as possible to guarantee availability.
Do you take insurance or Medicaid?
No. We do not accept insurance or Medicaid. All rides are private‑pay only.
Do you offer round‑trip service?
Yes. You can schedule both pickup and return trips, including procedures where you cannot drive afterward.
How do I schedule a ride?
You can call, text, or email us. For the fastest response, text your name, pickup address, date, and time.
